Scoot uses AI to speed up customer feedback analysis
about 1 hour agoPassenger complaints can now be acted on in minutes, helping Scoot spot booking and login problems before they dent sales.
Canadian stories
Terminal raises USD $20 million to unify telematics data
The funding lifts the Toronto start-up to USD $26 million as insurers and fleet operators seek easier access to fragmented telematics data.
Wealthsimple posts CAD $17 billion inflows on banking push
Chequing and spending products helped lift assets under administration to CAD $155.6 billion, with client numbers reaching 3.6 million.
CPPO appoints Wealthsimple, KOHO & ABCorp directors
The move gives Canada's prepaid lobby broader fintech and banking expertise as prepaid rails become central to digital financial services.
RBC & TD launch Swift's new payment scheme in Canada
Canadians getting money from abroad should see fewer deductions and faster arrivals as the new scheme is rolled out on selected routes.
Canadian small business sales fall for third quarter
Cash-flow pressures are mounting for Canadian small firms, with Xero data showing sales fell 0.6% year on year in the June quarter.
Canadian executives rank cyber risk among top change drivers
Half of Canadian C-suite leaders say cyber threats could force a major strategy shift next year as AI widens risk and scrutiny.
Editor Interviews
Conversations with technology leaders, founders and operators.
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Tue, 9th Jun 2026
New Zealand 'ingenuity' driving Lightspeed's global success
Auckland's engineers are shaping Lightspeed's products worldwide, as the company expands AI tools and keeps key leadership in New Zealand.
Fri, 5th Jun 2026
AI-powered PropTech listed by Toronto broker Peter Torkan
Toronto-based AI PropTech platform lists top realtor Peter Torkan as it expands its real estate marketplace and agent network across the city.
Wed, 3rd Jun 2026
Lütke, MacDonald: AI will create jobs in T.O we can't foresee
Toronto could soon see driverless vehicles on its streets as Uber pushes for federal rules and partners to launch them locally.
Thu, 28th May 2026
Expert Opinions
More opinions →
What Role Does Data Quality Play in Data Governance?
Poor data is derailing AI projects and inflating delivery errors, customer service failures and compliance risks across organisations.
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From routing to revenue: Why payment orchestration has become a boardroom issue
Diversifying away from single processors is pushing payment failures into a direct revenue risk, drawing CFOs into orchestration decisions.
about 15 hours ago
Southeast Asia's payment rails leave US merchants behind
US merchants risk missing billions in Southeast Asian sales as local instant-payment rails outgrow cards and stay entrenched.
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The Hidden Cost of Identity Friction in Retail
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Why does the channel need to turn partner feedback into strategy?
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How to prevent fake signups on your Shopify store
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Fraud prevention for hospitality leaders: Tackling hotel booking fraud
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Latest News
More news →
Elisity launches CLI for customer-run AI security agents
Customers can now run their own AI agents against Elisity's platform to continuously verify Zero Trust policies and spot drift faster.
Western Union launches Stablecard with Rain in 37 markets
The service lets remittance recipients hold dollar value in 37 markets, helping protect balances from local currency swings before spending via Visa.
Thryv & Wix unveil partnership for small businesses
Small service firms could get a single platform for websites, bookings, marketing and payments if the tie-up is rolled out as planned.
US accounts for 53.5% of global bot traffic, says Decodo
Bots now generate more than half of web requests worldwide, with AI-driven browsing pushing automated traffic up 7,851% in 2025.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mark Tarre
News Chief
Mark Tarre is the News Chief at TechDay, where he leads newsroom operations across the global network and oversees the accuracy, quality, and relevance of technology news coverage. A journalist and PR writer with nearly a decade of experience, he has worked across newsrooms, public relations, and digital publishing. He holds a degree in journalism.
Owen McCarthy
Reviewer
Owen McCarthy has had a long love affair with all things technical since the dawn of the computer age. A child of the 1960’s, he agrees with legendary author, Douglas Adams, that digital watches were a pretty neat idea. By the 1980’s Owen was learning how to code using C and by the turn of the century, he was teaching HTML to enthusiastic youngsters. These days, Owen can be found pestering editors for new technology to review on an annoyingly regular basis. In his spare time, he rides motorcycles of the three-wheeled variety, studies theology, aqua-jogs, and works hard to honour his late wife’s request to live a joy-filled life.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Analyst Insights
Industry research and analysis from leading firms.
Corsearch names Todd Morris as Chief Executive Officer
Growing online fraud and counterfeits are pushing brand protection into the boardroom as Corsearch appoints Todd Morris as Chief Executive Officer.
Last week
DevRev launches Voice AI for customer support calls
Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.
Last month
Kore.ai names Uma Sandilya Chief Commercial Officer
The enterprise AI software provider is tightening accountability across sales, delivery and marketing as buyers shift to wider deployments.
Last month
Deepfake fraud attacks rise 180% as identity checks fail
Nearly one in 100 failed identity checks now involves deepfake material, as AI-generated fraud threatens banking, payments and online services.
Last month